Heathrow Terminal Information and facilities.
Terminal 1
Terminal 1 was completed in 1968 and formally opened by the Her
Majesty the Queen in 1969. All internal flights to UK airports
depart from this terminal along with most UK airline departures
to Europe. At present some British Airways flights notably
the domestic flights currently fly out of terminal 1 but from
2008
when Terminal 5 is completed the intention is for all British
Airways traffic to fly from this one terminal. The big plus
for British
Airways is that passengers will not have to transfer from one
terminal to another to make connecting flights and this will
become a big
selling point.
Check-in and Departures for domestic destinations operate from
the first floor of Terminal 1, on the left of the concourse.
Check-in desks for international flights are located in the
middle and on
the right of the concourse. Following 9/11 check in times to
the more sensitive destinations have in some cases been extended
and
you need to check tickets carefully especially if going to
the USA and Israel.
Terminal 2
The check-in area is located on the ground floor of Terminal
2. Departures and arrivals are located on the first floor.
Terminal 2 is used mainly for flights to Europe, but some longer-haul
flights also operate from this terminal. Terminal 2 serves over
30 airlines, including Adria Airways, Cronus Air, Lufthansa,
Olympic Airways, Uzbekistan Airways and Virgin Atlantic.
Terminal 3
Check-in is located on the ground floor at the front of the building
and departures is above check-in on the first floor.
London Heathrow's Terminal 3 is for long-haul terminal for
destinations in the US, Asia and Africa. Terminal 3 serves
over 40 airlines,
including Air Canada, Air Jamaica, British Airways, Cathay
Pacific, Korean Air and Singapore Airlines.
Terminal 4
Check-in is located on the first floor of the terminal. The
roof of Terminal 4's short term car park is on the same
level giving
passengers direct access.
Heathrow's Terminal 4 is mainly for British Airways long-haul
and other flights into Europe. Terminal 4 serves a total
of 10 airlines,
including British Airways, British Mediterranean, Kenya
Airways, KLM, Qantas and TAT.
Baby Changing Facilities
All terminals have several baby changing facilities both before
and after security control. For additional assistance, please
contact the information desk in each terminal.
Business Centre
Travelex operate the business centre, which is located between
Terminal 1 and Terminal 2 in the Queens building. There are
20 meeting rooms and a conference suite. Full technological
facilities are available including, Internet access, faxing,
photocopying,
audio and video.
Information Desks
In each terminal you will find information desks operated by
the staff of British Airports Authority the owners of Heathrow
airport.
Postal services
Terminal 1
Post boxes are situated on departures concourse and coin operated
stamp machines only.
Terminal 2
There is a Post Office located in Terminal 2 which is open at the
following times:
08:30 to 17:30 Monday to Saturday
09:00 to 13:00 Sundays and Bank Holidays.
Terminal 3
Post boxes and coin operated stamp machines only.
Terminal 4
There is a post office on the departure check-in level. It is open
from:
09:00 to 17:30 Monday to Saturday
09:00 to 13:00 Sundays and Bank Holidays.
Please see below for a comprehensive list of Bars and Shops available
in each terminal both before airport control and after.
Shops and Restaurants Before Passport Control
| Name |
Terminal 1 |
Terminal 2 |
Terminal 3 |
Terminal 4 |
| AMT Espresso |
|
|
|
X |
| Accessorize |
X |
X |
X |
|
| Austin Reed |
X |
|
|
|
| The Body Shop |
X |
X |
X |
X |
| Boots |
X |
X |
X |
X |
| Burger King |
X |
|
X |
|
| Clintons |
|
|
X |
|
| Café Nero |
X |
|
|
|
| Caff Rouge |
X |
|
|
|
| Caffeitalia |
X |
|
|
X |
| Coffee Republic |
X |
|
|
|
| Costa |
X |
X |
|
X |
| Delice de France |
|
|
X |
|
| Food World Arrivals |
|
|
X |
|
| Franklins of Boston |
|
|
X |
|
| Glorious Britain |
|
|
X |
|
| Hargreaves Sports |
|
|
X |
|
| Knickerbox |
X |
X |
|
|
| La Broche Doree |
|
X |
|
|
| Ladbrokes |
|
X |
|
|
| La Senza |
|
|
X |
|
| Lush |
|
|
X |
|
| Naturally Cashmere |
|
|
|
X |
| Noons |
|
|
X |
|
| O’briens |
X |
|
|
|
| Our Price |
|
|
X |
|
| Post Office |
|
X |
|
X |
| Past Times |
|
|
X |
|
| Pizza Express |
|
X |
|
|
| Rolling Luggage |
X |
|
X |
|
| Sunglass Hut |
|
X |
|
X |
| Art Of Silk |
|
X |
|
|
| The Link |
|
|
X |
|
| Sharro |
|
|
X |
|
| The Sock Shop |
X |
|
X |
|
| Tie Rack |
X |
|
X |
X |
| Smythsons |
|
|
X |
|
| Starbucks |
|
|
X |
X |
| Whittard of Chelsea |
|
X |
X |
|
| Virgin |
X |
|
|
|
| W H Smith |
X |
X |
|
X |
| Wetherspoons |
X |
X |
|
X |
| World News |
|
|
X |
|
Shops and Restaurants after Passport Control
| Name |
Terminal 1 |
Terminal 2 |
Terminal 3 |
Terminal 4 |
| AMT Espresso |
|
|
|
X |
| Accessorize |
|
|
|
X |
| Art Of Silk |
|
X |
X |
|
| Austin Reed |
X |
X |
|
X |
| Bally |
|
X |
X |
X |
| Barbour |
|
X |
|
|
| Berry Bros and Rudd |
|
|
|
X |
| Best of the Best Supercars |
|
|
|
X |
| Books etc |
X |
X |
X |
X |
| Boots |
X |
|
X |
X |
| Burberry |
X |
X |
X |
X |
| Burger King |
X |
|
|
|
| Bvlgari |
|
|
X |
X |
| Café Nero |
X |
X |
|
|
| Café Select |
X |
|
|
|
| Caffé uno Presto |
|
X |
|
X |
| Caffeitalia |
|
|
X |
|
| Cartier |
|
|
X |
X |
| Caviar House |
X |
X |
X |
X |
| Channel |
|
|
X |
|
| Chez Gerard |
|
|
X |
|
| Christian Dior |
|
|
X |
X |
| Church and Co |
|
|
|
X |
| Clarks |
X |
|
|
|
| Costa |
X |
|
|
|
| Cocinnelle |
|
X |
|
|
David Clulow
|
|
|
X |
|
| Dixons |
X |
X |
X |
|
| Ermenegildo Zegna |
|
|
X |
|
| Escada |
|
|
X |
|
| Est Est Est |
X |
|
|
|
| fcuk |
|
|
X |
|
| Foli and Follie |
|
|
X |
|
| Garfunkels |
|
|
|
X |
| Gassan |
X |
X |
|
|
| Gifts for all |
|
X |
|
|
| Glorious Britain |
X |
X |
X |
|
| Gucci |
|
|
X |
|
| Hackett |
|
|
|
X |
| Hanleys |
|
X |
|
X |
| Harrods |
X |
X |
X |
X |
| HMV |
X |
|
|
X |
| Hermes |
|
|
X |
|
| Hugo Boss |
X |
|
X |
|
| Kirk Gieger |
|
|
X |
|
| Liberty |
|
|
X |
X |
| Links |
|
|
|
X |
| Mac |
|
|
X |
|
| Mappin & Webb |
|
|
X |
X |
| Metro |
|
|
|
X |
| Mulberry |
|
|
|
X |
| Naturally Cashmere |
|
X |
|
|
| Nike |
|
|
X |
X |
| O’Neils |
|
|
X |
|
| Paul Smith |
|
|
X |
|
| Past Times |
|
|
|
X |
| Perfume Gallery |
|
X |
|
|
| Pret Mange |
|
|
|
X |
| Primus |
|
X |
|
|
| Pringle |
|
|
X |
|
| Rigby and Peller |
|
|
X |
|
| Rolling Luggage |
X |
|
|
|
| Sunglass Hut |
|
X |
X |
X |
| Smythsons |
|
|
|
X |
| Starbucks |
|
|
X |
|
| Swarovski |
|
|
|
X |
| Salvatore Ferragamo |
|
|
X |
|
| Shakespeare Ale House |
|
|
X |
|
| Taste of Britain |
|
|
X |
|
| The British Museum |
|
|
|
X |
| The Cigar House |
|
|
|
X |
| The Beauty Centre |
X |
|
|
X |
| The Bridge Bar |
X |
|
|
|
| The Chocalate Box |
X |
X |
X |
|
| The Pen Shop |
X |
X |
|
X |
| The Pie Woman |
X |
|
|
|
| Thomas Pink |
X |
|
X |
X |
| Tie Rack |
X |
|
|
X |
| Tumi |
X |
|
|
|
| Ted Baker |
|
|
|
X |
| Tap and Spile |
X |
|
|
|
| Timberland |
|
X |
|
|
| Versace |
|
|
X |
|
| Virgin |
|
X |
X |
|
| Van Heusen |
X |
|
|
|
| W H Smith |
X |
X |
|
X |
| Watch Station |
|
X |
|
X |
| Waterford |
|
|
X |
|
| Wedgewood |
|
|
X |
|
| Wetherspoons |
X |
X |
|
X |
| Whistlestop |
X |
X |
|
|
| World Duty Free |
X |
X |
X |
X |
| World News |
|
|
X |
|
| World of Whiskies |
|
|
|
X |
|
